); take it into a dealership as they charge so much. Any suggestions on where to start looking? type: 'text/plain' According to Ford, not their problem. Cannot open manually from outside or remotely. Does not include tax, title or fees. my way home from work tonight, I tried to call my Apr 28, 2016. We have read everyone's blogs If you do discover an open recall on your Ford model, the next step is to contact Ford customer service by calling 1 (800) 392-3673. iframe.src = "about:blank"; Yes the car is a 2016 so that was VERY concerning. 2002 Ford Focus SVT, 2004 Ford Explorer Sport Trac, 2013 Ford Escape SEL 2.0. Once everything was done they find out I needed APIM for my radio till I told them I brought the car not to long along an why I have pay 866 for something I didnt know what wrong with the car. SYNC System did its own update. Time to demand a buyback! The Fora platform includes forum software by XenForo. the stereo so I have been driving for over a year with no stereo. I had to have it jumped a final time and leave it in their lot to avoid a towing fee/further destruction. (a=e.createElement("link")).rel="stylesheet",a.class="jdgm-stylesheet",a.media="nope! link.addEventListener("load", promote); return; We will work hard to resolve any problem. var win = window; Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. Do Not Cut The Antenna Leads In Your Car Harness ! I was going to get an EV Lightning but no way will that happen. Putting this radio board in the oven at 375 for 10 mins indicates if (window.navigator.sendBeacon(endpointUrl, blobData)) { (function e(e,n,a,o,t,r){var i=null!==e;i&&(window.Shopify=window.Shopify||{},window.Shopify.analytics=window.Shopify.analytics||{},window.Shopify.analytics.replayQueue=[],window.Shopify.analytics.publish=function(e,n,a){window.Shopify.analytics.replayQueue.push([e,n,a])});var s=function(){var e="legacy",n="unknown",a=null,o=navigator.userAgent.match(/(Firefox|Chrome)\/(\d+)/i),t=navigator.userAgent.match(/(Edg)\/(\d+)/i),r=navigator.userAgent.match(/(Version)\/(\d+)(.+)(Safari)\/(\d+)/i);r?(n="safari",a=parseInt(r[2],10)):t? regrets. All the speakers are Which will be about$700, I HAVE BEEN DEALING WITH MY RADIO NAVIGATION AND DROPPED CALLS FOR 2 YEARS NOW WITH MY 2017 F150 I HAVE TAKEN IT TI THE DEALER THEY DID AND UPDATE IT STILL DIDNT WORK I WAS TOLD TO UNPLUG THE BATTERY STILL LDIDNT WORK WAS TOLD I COULD JSUT USE MY PHONE FOR NAVIGATION NOW THAT MY WARRENTY US UP THEYWANT TO CHARGE ME $633 FOR THE PART AND 2-3 HOURS OF LABOR AT $110 AN HOUR IS THERE ANYTHING I CAN DO THANK YOU ONE FRUSTRATED GIRL WHO LOVES HER TRUCK. 2014 Chevrolet Equinox LS | Great MPG, MP3 Connection, CD Player, Cruise Control, Keyless Entry, Power Windows, Auto Transmission. trackedResourceTypes: ["script", "img", "css"] Click to reveal 1,215 Great Deals out of 26,113 listings starting at, 2,192 Great Deals out of 51,282 listings starting at, 1,816 Great Deals out of 27,714 listings starting at, 1,662 Great Deals out of 24,515 listings starting at, 2,307 Great Deals out of 37,967 listings starting at, 1,571 Great Deals out of 36,500 listings starting at, 5,867 Great Deals out of 142,676 listings starting at, 1,036 Great Deals out of 12,838 listings starting at, 797 Great Deals out of 19,456 listings starting at, 562 Great Deals out of 7,024 listings starting at, 811 Great Deals out of 30,306 listings starting at, 1,922 Great Deals out of 33,208 listings starting at, 1,013 Great Deals out of 37,178 listings starting at, 1,357 Great Deals out of 24,048 listings starting at, 27 Great Deals out of 2,887 listings starting at, 33 Great Deals out of 323 listings starting at, 59 Great Deals out of 831 listings starting at, 38 Great Deals out of 487 listings starting at, Highwaay miles better for my 2014 Ford EScape, Do Not Sell or Share My Personal Information. I guess the acronym for Ford is hold true. The } catch (e) { With the iPhone in hand and car turned off, go into Settings on the I think this should be fixed by Ford. var promoted = false; 86,126 Miles 238 Boardman Poland Road Boardman, OH 44512 . 2023 CarGurus, Inc., All Rights Reserved. document.addEventListener("DOMContentLoaded", function() { The rest we got rid of they were the smaller block engines. This will be my last Ford. var productBrand = "Automotive Circuit Solutions"; How do I find the correct one? return Monorail.sendRequest("https://" + monorailDomain + "/v1/produce", JSON.stringify(event)); After purchase, carefullyremovethe unit from your vehicle. window.appStart = function(){ if (thisThemeFix.html) { For a better experience, please enable JavaScript in your browser before proceeding. So Ive been with out a radio going on almost a year. Audio controls are via 8" touch screen, dash controls, steering wheel controls and/or voice command. Watch the video below to see how to send us your unit! This saleis for a repair service, not a part. Promotion expires the earlier of 90 days or the stated expiration date. causing the auto shut off to operate less think? frequently and here's the distant dot could var productPrice = "179.99"; Bad APIM, electrical problems, pieces fly off. Bluetooth works but again no sound. Then turn I would much prefer using forscan and my phone to do it versus purchasing the obd genie item for $200. if (token) { To repair this issue, Ford has offered to update the instrument panel software free of charge on all affected models. Ford was aware of this issue because they issued an extended 5 year warranty under a program call "Customer Satisfaction Program 12M02" several years ago. eventsListenerScript.src = "//cdn.shopify.com/shopifycloud/shopify/assets/shop_events_listener-65cd0ba3fcd81a1df33f2510ec5bcf8c0e0958653b50e3965ec972dd638ee13f.js"; Also they had no idea why it showed 2002 for last upgrade. }); Same problem the warranty does not cover it and the recall is not for the year my vehicle is in. No how I came to never buy Ford again. jdgm.loadCSS.requestedUrls=[],jdgm.loadJS=function(e,d){var t=new XMLHttpRequest; The cost to replace the APIM at the dealership is $927.00. . This program provides additional warranty coverage for APIM software upgrades and wheel to keep it straight. not. In June 2015, Ford issued a recall on certain 2014-2015 Ford escape and 2014-2015 Ford Transit models, citing a software incompatibility issue that may cause the vehicle's instrument cluster to become inoperative and fail to provide the driver with important information. Am / fm is there but when you touch it nothing happens. The screen blacks out and turns back on several times a day but I noticed it is usually in the evening twilight hours when the screen composition changes from white background to black background. iPhone should reconnect to SYNC and normal audio should be restored. Ford Escape 2014 Center Console Disassembly SYNC Module the processor that controls the functions like audio I refuse to spend $926.00 on replacing the ACM that 'might' be the problem. }); })(); Note: If your vehicle is not listed then please contact us. F-Super Duty X X Product Q&A View Now. } (function () { We log all customer data and give out a warranty # for tracking. CD player? Started about 6 months ago. ACM ( Audio Control Module ) need to be replaced - 2013+ Ford Escape Forum Ford service said APIM went bad and costs $1200 to fix. issue even with all the suggestions made here in the Im frustrated to the max. They stated there was an update and it was working but should it happen again I would need to replace that part. I appealed to corporate customer service and was flatly told "no - FORD will not replace part". I'm old enough I remember Thought it was the Sync system (under warranty), dealer says it's the ACM (not under warranty) that works with the Sync system. Had diagnostics test done that showed this. We have tried everything suggested and then some to try and get my 2014 Escape listening to commands and dialed phone, just no audio. Never know when the battery will die and leave me stranded due to APIM malfunctions. My rating is actually 0 stars, but I couldn't post without choosing 1 star. For now, the HVAC system and such is still working *knock on wood*, so I'm not in a rush to move forward with the expense, but I will say that it sounds like Ford needs to go back to the drawing board because this is apparently a VERY common issue for vehicles since the Sync systems have come into the picture. thread. Same Day Turnaround (+$50) Add To Cart. event_created_at_ms: currentMs, View complete inventory. Just to keep this thread current, posting that i too have these same issues of course, out On Ford Escape Forum discover news, discussions, service tips, & technical help for your 2013+ Escape. document.getElementsByTagName('head')[0].appendChild(eventsListenerScript); the radio was already dead. Umm, no. This is BS! } Cloudflare Ray ID: 7c0dea745cdd8cb1 JavaScript is disabled. the ACM to the vehicle. 2019 F150 purchased in Dec. 2 weeks later radio shuts off, goes to AM, and all other functions freeze. if (token) { Anyone else try the suggestion to replace the transistors and found two out of three bad. been noticing that the auto engine shut off hasn't Have yet to confirm it's the APIM but confirmed it's not the fuses, etc. var productType = "Radio Repair"; It was the exact same car with the Sync 3 system, however her old Mustang supported Apple play and the new one would not. Started to get cold out and my car would take 30minutes to 1 hour for my screen to turn on. View Details. Ships from United States. The only output is via a normal speaker-level harness, 4-channels for each of the F&R locations (XO's are passive at the speakers) + 1 channel for the 'center'. Has anyone had any luck getting it fixed? var hasLoggedConversion = function(token) { Would not take upgrade after 2 dealers tried for 2 days at each location. var productName = "2009-2016 Ford Radio (ACM) Mail-in Repair Service"; return document.cookie.indexOf('loggedConversion=' + token) !== -1; Sometime it comes on an hour after I start driving and sometime it never comes on. Once powered off,went To bed. The computer itself-powerless, black screen even while driving it after the initial jump. Same problem!!!! They tell me the console control module is bad, and I sit there all morning while they replace it. Now days go by with it staying black no ability to turn it back on. Ford will be getting an ear full from me and it best be repaired by Ford. REPAIR YOUR FORD ACM AUDIO CONTROL MODULE FUSION FOCUS FLEX EDGE CD AM FM + $25.00 shipping REPAIR & SERVICE 11 - 14 FORD F150 AM FM SAT ACM Radio CL3T19C157BB DL3T19C158 Free shipping eBay Money Back Guarantee Get the item you ordered or get your money back. Also caused issues in the power outlets shorting. I only have 34k and 4 years old and my APIM went out. doc = win.document.open(); Ford continued using software/equipment which they knew had faults. We ship from multiple warehouses across the country, so you get your part as soon as possible. at the best online prices at eBay! Thgey don't stand behind their products. I did some research and discovered. window.ShopifyAnalytics.merchantGoogleAnalytics = function() { correctly on start up then completely I sent the radio to see if it could be repaired and I was told that the APIM module was no good now I dont know what to do. However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. Tried multiple times resetting it and nothing coming after it finally died. MKZ X X I purchased my car brand new!! Then after about 9 months of pressing the power & next track button for the force soft reset to reboot the system for months on end, it finally stopped turning on. session_token[1] : "",page_type: "product"};window.navigator.sendBeacon("https://monorail-edge.shopifysvc.com/v1/produce", JSON.stringify({schema_id: "online_store_buyer_site_abandonment/1.1",payload: payload,metadata: {event_created_at_ms: currentMs,event_sent_at_ms: currentMs}}));}}window.addEventListener('pagehide', handle_abandonment_event);}}()); Other days it works perfect. It worked for 3 months and then quit again. Any suggestions? 19K views 4 years ago 2014 Ford Escape Stereo Issue. For complete terms of service and privacy policy click. Worsened rapidly over the course of about 2 weeks . }; iframeLoader(false); happened to our 2014 Escape Titanium. win.attachEvent("onload", win._boomrl); We have a 2018 Ford Escape with 50,000 miles. Just heard from dealer they have to prove to Ford that APIM is defective in order to replace. window.BOOMR = window.BOOMR || {}; And is it possible to disconnect them without cutting? buttons go through the motions but no sound. I am trying to reset this. scriptTag.innerHTML = thisThemeFix.js; I went to the shop but it out of the warrenty and now I have been sitting with no screen functionality of camera for about 3 months. I was advised by FORD customer service, there is nothing they can do to help or assist in this matter. The navigation system has gone out and it will cost over $1,000 to replace and that is addition to the $95 diagnostic test. When I took it to Ford they told me I needed to replace the amplifier kit which I did. typeof link.relList.supports === "function" && if (window.addEventListener) { The car searched for my phone. Coincidentally, I have brought in the vehicle two weeks earlier for an oil change and battery was fine then. Electrical failures and rear camera distraction do not feel safe. For doesn't want to do anything because they don't have enough complaints, but I see a lot of people complaining about the same problem. Rear camera displays while driving forward. Came out again next day same thing:directional lights blinking and battery dead. Last night, the radio was blaring in the car in the garage again turning on by itself. We've gotten rid of most of the Escapes since most of our Escapes APIM failure = Ford charging $2200 to fix it. As stated above, we don't repair the CD player portion. 2014 Ford Escape Reviews, Ratings, Prices - Consumer Reports Battery able to be jumped, but computer remained dead and black. phone to listen to music while on the road )-: Yikes this will sound like a broken record. I bought it in December. Audio Control Module - Aftermarket Options - 2013+ Ford Escape Forum I have a 2019 F150. Without keyless entry. schema_id: schemaId, After reading several forums, it seems to be a common problem, and not only in the Escape, but other Ford models, too. Mine didn't. then get back in and restart the car with everything queud on the iphone and car bluetooth things and nothing. I'm leaning towards a productPageHandle(); APIM module replacement for the second time. John A. is a freelance writer and automotive enthusiast currently living in Myrtle Beach, SC. Replaced. scriptTag.classList.add('jdgm-theme-fix-script'); The rest did not work. Impossible to adjust settings or radio. and followed suggestions, but to no avail. Within 10 days back at dealership for touch screen not working. It is basically } Learn more about how DroneMobile keeps you safe and comfortable on the road. var productCollection = "ACM Repair Service"; Fast and reliable. After researching why my 2018 Ford Explorer's screen is black, it sounds like the APIM module needs to be replaced. APIM module has caused car to destroy batteries. fuses, I followed a solution above and it worked. So I will have wait 30 minute for my car to started an running to get radio come back on an it been like that for months straight till last min it went completely off an never came back on . I cant imagine why Ford has not issued a recall, only a TSB, to address this issue. transmission it had one of the 2.0 L engines in it, one of Fords better engines. The truck is just out of warranty - a couple of weeks. Brilliant! SYNC screen appeared to be working. 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I still owe 20k on it. This is a malfunctioning part that FORD is not fixing. Cannot disable. modules don't let some one take advantage and charge too much in labor. I will definitely not document.head.append(scriptTag); I would start my truck and tried to change the radio station. I've had this exact problem twice on my 2013 Escape SE. The first one they put in didn't work at all. I love my 2013 Escape! var styleTag = document.createElement('style'); If the truck gets warm from sun or the engine, the console will suddenly wake up. Ford Escape Audio Fix - SAVE $$$! #shorts - YouTube Randomly for no reason it will all work perfectly for a day then die again or maybe just the back up camera works, or screen black and radio comes on. script.id = "boomr-scr-as"; Everything lights up and it for (var attr in meta) { 2014 Escape Sync audio problems. We ship from multiple warehouses across the country, so you get your part as soon as possible. Check out Crutchfield for aftermarket options, but as has been said, it will be a full audio system swap, not just the ACM. Have had the APIM replaced February 2020 at which time they had the car for two weeks. Navigation, cameras, radio, remote start, heated steering wheel and anything else accessed through touchscreen computer unusable. scriptFallback.async = true; $179.99. 1000+ to replace. }); module was why the radio was stuck on AM. Radio / CD Player / GPS for 2014 Ford Escape - AllUsedParts morning I went out and there is no audio. function promote() { win = iframe.contentWindow;