View your case history and resolve those that are open. If you have a Business account, please log in to see the steps that apply to you. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. If you do get banned from Depop there are a few actions that you can take. How to Appeal Your Depop Account That Got Suspended. Log in to your DoNotPay account and locate the Unban My Account product. If your Depop account is under the control of a hacker right now, let your bank know! Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Yes, you can use Depop without a phone number. . A sub for discussing all things Depop. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. We may suspend an account for any of the following reasons: Prohibited Items Transactions are being processed outside of Depop's in-app payment system Abusive behaviour or harassment toward other Depop users or staff We need a response to a pending dispute We reviewed evidence of fraudulent behaviour We need to verify information about your account There are a few ways to contact them: 1. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. This will help the team prioritize their requests so that they can get back to customers as soon as possible. Does anyone know what's going on and can anyone advise what I should do next? Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. Today I was reinstated. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. If your account is suspended, you can continue to: Access your accounts by visiting Etsy.com using a web browser. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. Most populous nation: Should India rejoice or panic? 2. brittany puppies for sale washington. I'm locked out of my account - Depop help GB Use the Depop Password Reset page to send yourself a new password reset email. Use the Depop Password Reset page to send yourself a new password reset email. Depop used to be a great place to be. Account may have been breached and Subsequently permanently suspended This will surely increase the credibility of your complaint. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. 2023 BBC. The first is the Help Center, which provides detailed instructions and answers to common questions. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. I told them they have my physical address, my phone number, and my email address, that's enough. Preloved. This includes: The email address associated with their Depop account. Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. Be sure to include your username in the message, along with your request to delete the account. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. Items that will get you banned from Mercari - OneShop Tell us whether you have paid for the account and would like a refund. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Remember, having a good track record as a seller in the marketplace of your choice is essential. This information is very sensitive and potentially dangerous if it falls into the wrong hands, and there is no legitimate reason that Depop would need your SSN. Enter the information associated with your account, such as your username. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. Your G Suite Account Has Been SuspendedWhat Now? Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. The method I used is from a old Device of mine which has lower version of Facebook. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. If your depop account gets banned can you ever get back on Depop By: Author Olin Wade (Remodel or Move Stuff). What if you can't log into your Depop account because the hacker has already changed your recovery email and password? Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. Selling your gently used items or buying items on Depop is fun and exciting. 4. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Help the next person who has this issue by indicating if this reply solved your problem. Contact your bank or credit card company and tell them your Depop account has been hacked. First, make sure that youre using the correct login informationyou may have forgotten your password or your username. Resolution Centre as a Buyer - Depop help GB Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you get the email, make a new and creative password that the hacker can't . They should be able to verify your account and help you regain access to it. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Read through the rules carefully before agreeing to any terms of service so that you are aware of the violations that can result in your account being suspended either permanently or temporarily. Explore in 3D: The dazzling crown that makes a king. DoNotPay is not limited by customer support lines and delays because we are an online service. Therefore, it is recommended not to attempt to sell fake items on Depop. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. However, there are some rules you may have skipped over that caused you to be banned. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. If a resolution cannot be reached between all parties, the case may be escalated for legal action. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. las ondas theta son peligrosas The admins can help you take care of any unauthorized activity or purchases that were made by the hacker before you got your account back. Scammers have continued to plague many online services through the pandemic. If Depop is taking a while to respond to your request, its hard to tell if they even received your appeal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. Follow the instruction in the e-mail to reset your password Still having trouble logging in? (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Read More Depop Account Suspended 3 . Channel or account terminations - YouTube Help - Google Support Please read rules before posting. If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. If you want to report a seller on Depop, you can do so using the following steps: 1. Complete the form, specifying the issue you want to report and giving as much detail as possible. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. Answer a few questions related to your banned account. If any purchases were made while the hacker was on your account, let your bank know. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. In her spare time she writes plays for both stage and screen. Suspensions occur when someone violates Depops User Agreement, Community Guidelines, or any other rule. After trying for 2 days, i finally can get back my account. I told them if I were underage when I opened my account I would be of age by now. Avoid VINTED MoneySavingExpert Forum Where is the first save point in Bloodborne? While Depop uses secure payment gateways, they may ask for other identifying information like a cardholders name, billing address, and email address. Share your photos and videos with others to prove the truth of your words. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. Seller restriction on Depop is a set of rules and regulations that you must abide by when using the online marketplace platform. I think it has something to do with Etsy acquiring them this year. No, you cannot sell fake items on Depop. The length of the suspension can last anywhere from a few hours to several days, or even longer if the violation is serious. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. Depop Account Suspended: Everything You Should Know to Avoid This So it led me to believe I won . How to Delete a Depop Account: Step-by-Step | Cake Blog How To Delete A Depop Account, Since It's Trickier Than You Think Reselling on different marketplaces like Depop is a fruitful venture. "Depop Scam So A opens up a depop shop to sell all of her old and unworn clothes one day, someone on twitter tweets at her, attempting to get her attention" Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. DoNotPay will alert you when you receive a response from Depop. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Hannahb_x. If you want to close down your loved one's account by following the same steps required for closing your own account, then you'll need their account information. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team.