microsoft surface data eraser no disk drive found

insert USB 4gb pendrive into usb port. After clicking the Download button, you will see a page where you can select the tool that you want to download. reason not to focus solely on death and destruction today. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. use only 4GB drive . Select Complete to finish the USB creation process, as shown in Figure 5. Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool Do the USB drives have to be preformatted in a special format? See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. c. Press and release the Power button. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. if still you gets problems means. Microsoft doesnt have physical destruction capabilities. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. This really helps out :). @jans-at .You already created bootable pendrive. Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier Microsoft Surface Data Eraser is periodically updated by Microsoft. using windows 10 adk and winpe adds on files. When the Congratulations screen is displayed, you can eject and remove the thumb drive. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? privacy statement. Figure 2. no warranty coverage and I'm a student so I'm really trying to salvage the situation. To boot your device from the USB stick follow these steps: a. Here are the instructions [!TIP] @RAJU2529 thank you sir let me try it out. no warranty coverage and I'm a student so I'm really trying to salvage the situation. [!IMPORTANT] Select any of the following sections or select Show all. @RAJU2529 Thanks. A bare metal recovery (BMR) image states "There was a problem recovering your PC" or reports other errors when you try torestore the BMR image. boot the Windows into safe mode and then try to bootable usb media. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] Sign in Most Surface models don't have removable storage media. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. [LOG[################################################]LOG]!> That is if the SSD is OK. Might I suggest:https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. You must accept the license terms to continue. Last Updated on September 28, 2020 by admin 1 Comment. active Same exact issues. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. Booting the Microsoft Surface Data Eraser USB stick. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . [!TIP] 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. Step 5: The tool automatically shows your USB drive. A subreddit for the Microsoft Surface family of products. Select Success. The Microsoft or Surface logo appears on your screen. is my ssd dead? : r/Surface - Reddit When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Step 2: Next, you need to prepare the Surface device to boot from USB. Linux gparted and check the SMART values of your SSD". You can get to the UEFI BIOS by doing the following: UEFI BIOS is pretty basic. Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. Unless you are very familiar with installing windows I recommend the recovery image. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Required fields are marked *. Here is how to that. Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Step 5: Finally, you need to press the S key to erase data. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. d. Release the Volume Down button. download the iso file and write on a USB pen drive. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Figure 5. Surface Device that has a 1TB drive configuration shows two drives Partition to be erased is displayed in Microsoft Surface Data Eraser. @RAJU2529 & @illfated -- Thanks for replying. download below file and then extract the file Select Yes to continue erasing data on the Surface device. The error message you received when you tried to reset the Surface using a recovery drive suggests that the device is unable to detect its disk drive. If I need to send my Surface in for service, what should I do to ensure the privacy of my data before sending in my Surface device? If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. @jaxne we will close this issue. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Once the bootable USB is ready, you will see the Success message. Thank you in advance. If it doesn't see the drive then it won't show in the boot order. Can I send the faulty SSD by itself for a replacement or upgrade? Internal storage is listed along with the others, Windows Boot Manager, PXE Network, and USB Storage. and rerty it. Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. Then, take steps to erase all data from the Surface. I will try this as soon as I am home. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Dism /Online /Cleanup-Image /StartComponentCleanup Well occasionally send you account related emails. Storage spaces drives are virtual, so they are listed after physical drives. :::image type="content" source="images/microsoft-surface-data-eraser/fig4-start.png" alt-text="Figure 4. @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory). @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. I severely leaning towards bad drive, unless anyone else has any ideas. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. @DanRev0519 . Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. Select any of the following sections or select Show all. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. It will be reasonably up to date with drivers and such so the install will be easier and much faster. This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? Press and release the power button. Complete the Microsoft Surface Data Eraser USB creation process. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 4. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Confirm USB drive of at least 4 GB is connected. I was able to get that .iso file to work. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. I do appreciate @RAJU2529 giving me some additional things to try, but after today, I've reached my limit in trying to get this to work. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. What does the BIOS setup show? oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. exit, for windows 64bit os, open the folder "C:\Program Files\Microsoft Surface Data Eraser\Resources" To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. I formatted the USB stick with Diskpart. Is it the size of the drive? The Microsoft or Surface logo appears on your screen. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. diskpart My Surface wont turn on. d. I've tried 3 different USB thumb drives with the same outcome. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. It started loading on the Surface Go. Do these have to be USB 3.0 thumb drives? If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. d. Release the Volume Down button. mentioning a dead Volvo owner in my last Spark and so there appears to be no Be sure to format the usb as fat32 before you copy over the recovery image. Select X to close Microsoft Surface Data Eraser. If you have problems booting from the usb post back to this thread for help. Press and hold the Volume Down button. extract the folder "usbimage.zip" using winrar or winzip Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Multiple Surface Pro 4 Not booting to Microsoft Surface Data Eraser @jaxne. Turn off your Surface device. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. And you can use Seagate tools which works with all makes of drive and provides a USB stick to check drives,https://www.seagate.com/gb/en/support/downloads/seatools/ Opens a new window. ago Wiping the drive of MS Surface before disposal : r/sysadmin - Reddit Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. To work around this issue, changethe deployment tool to target DISK2. create partition primary b. Select device architecture"::: Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Release the button once the UEFI screen appears. But you want to create iso file correct . This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. When a Surface device is returned to a Microsoft Service Center it goes through a data wipe process to ensure that the devices data is erased. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. Cookie Notice Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08 Content: Microsoft Surface Data Eraser (Surface) Content Source: devices/surface/microsoft-surface-data-eraser.md Product: w10 Technology: windows GitHub Login: @Dansimp Microsoft Alias: dansimp For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file: Download Microsoft Surface Data Eraser - MajorGeeks Microsoft Surface Data Eraser is periodically updated by Microsoft. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. and our Press and hold the volume up button. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device.