optimum can't rewind live tv

G. Does it? 97 0 obj <> endobj Each press should light-up the "cable"lamp, if the batteries are OK. Yeah, live means it's happening right now, so aside from pausing while you microwave some popcorn, or chips and cheese for your nachos, mdks comment pretty much covers it. Spontaneously. A hard reset on your cable box is a procedure that will clear all data stored in its memory and restore the device to its factory settings. Also, have you had a chance to reset your box to see if it helps? To start using Timeshift on your current TV, you simply press {Play} (which looks like a triangle) on the TV remote control, and the option will automatically activate If you want to stop playback, press the {Pause} button (which looks like two vertical lines) To speed up or delay playback you need to use the {Arrow} to one side and the other Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Your future is only a connection away. Thanks in advance. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. After a technician has installed the new package at your house and all other requirements have been met, your Optimum service should be downgraded. Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. 0000015658 00000 n A drop-down list appears. 0000042106 00000 n I have %%EOF There are no long-term contracts or additional fees, so customers can customize their service whenever they want. , I've been a loyal customer for 4plus years now and this is truly annoying the heck out of me, Hi, @user_cf5646. I wish I could just talk to someone at comcast, but of course you can't. The new player on the market is YouTube TV, which gives you 40+ channels for $35 a month. trailer <]/Prev 1285510>> startxref 0 %%EOF 116 0 obj <>stream WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. By clicking Accept All, you consent to the use of ALL the cookies. I did a reset 20 minutes later, and nothing changed. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. Is this the first time that you've run into this issue? Can you rewind live TV with Optimum? - Michele M The functions work fine on recorded shows. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. WebMy live rewind feature is not working GetHuman4165996's customer service issue with Optimum from December 2019 Help with my Optimum issue First: share to improve Confused: Starting over with home TV setup : r/OPTIMUM - Reddit Select Manage devices, and then Link Another Fire TV. Choose the Fire TV you want to control. 0000001788 00000 n It is the X1 Xfinity box that is being referred to. How do I choose between my boyfriend and my best friend? the Guide Have No Information Press the same button, to switch to "fast reverse". I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. They do have 'my5' (at least on my x90J), but the others are planned for this year, according to Sony. Pressing this Reset button can help to solve a variety of issues with your cable. Pause, rewind, forward live tv | DIRECTV Community Forums Alternatively, you can call Optimum Customer Service and request a pause. Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. Second, check your remote and make sure the batteries havent run out. Bummer! During the reset process, the digital cable box will display hold followed by turn on. + Download the Optimum App at optimum.net/app. The power button blinks when I press the buttons on the remote, Any help before I try customer service? This will stop all of your Web Pause a live program, rewind and play a portion of it back again and fast-forward to catch up to live TV. However, when I do, the stream skips to a totally different point in time on that channel. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. This is just too much for something easy. Can't rewind or fast forward on my TV during live shows. Click the direct message icon, 2. The X1 boxes have this functionality with a DVR. Pro tip: Check out our Optimum TV and Optimum internet reviews to learn more about each Optimum service. Regarding Live TV, the pause and rewind options at the moment are only available on the "Osprey" box (DirecTV Stream box), Apple TV Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. I am able to jump back but when trying to rewind it just sits there. All rights reserved. How do I reset my optimum DVR? You also have the option to opt-out of these cookies. Privacy Policy. With Optimum FlexAbility, youre in control to choose the DVR that works for you. Pluto TV is available on all major hardware platforms, including Roku, Amazon Fire TV, Android TV, Apple TV, PlayStation, Xfinity, and Chromecast. I have checked the batteries in my remote and they are okay. The form covers account transfer scenarios like changing your account name after a marriage or transferring account ownership if the old account holder passed away. If that still doesnt work, try plugging in another cable box and seeing if it works. Press PLAY when you want your program to resume. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The reset button on an Optimum cable box can be found by first accessing the underside of the cable box. It worked fine yesterday but not today. Thanks for bringing your TV plackback issues to the attention of our community! DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. BUFoZTr|_R&RxL( b$(" "XKZ('jJ"^$h&-d%M&y7E"2rb I've tried 66.33.216.187 This website uses cookies to improve your experience while you navigate through the website. Many of these devices also stream content from services like Netflix, Hulu, and Sling TV, which may require a subscription for certain features. Watch TV on your own schedule: record, rewind and rewatch your favorites! Your PVR should be buffering the "live" feed, which should allow you to "rewind". However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. Looking at the alternatives I've decided to go with an external USB HDD and use the recording function of the TV. The Samsung boxes are the only way to have full optimum tv without using the altice one modem router combo box, which is This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Pause, Rewind or Fast Forward Programming with the X1 Guide This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! 'American Idol' top 12: Luke Bryan shocked at Olivia Soli elimination 0000000016 00000 n To send a "direct message" / "private message" message to Xfinity Support: Click the "Direct Message" icon or https://comca.st/3HIAjwK, Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". If they have, replace the batteries with new ones. Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. Optimum Channel RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by WebX1 now features a simplified interface and quicker navigation to continue watching live TV, episodes or playlist content. Although it is convenient, it is not required that you use your cable service providers DVR. I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. If you dont have one or dont remember it, go to optimum.net/idhelp or Channel 903 on your TV. Optimum 0000126097 00000 n Contact us + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. If you select Record Series, you can select a series to record and then the storage device, and your Set-top Box will record all future episodes. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. Wifi/Router: eero Pro x3 (house has full coverage, no dead spots), STBs: Samsung SMT-C5320 x7 (Four of them are now dead and no longer power on), Coax: run all throughout the house for the 7 STBs, Television service with Optimum/Altice on the 7 televisions. ET on Saturday. Unfortunately, Xfinity's X1 DVR comes with a few fees. It's so irritating. Besides, support will NEVER fix the problem. Multi-Room DVR Guide - Optimum The quickest and easiest way is to log into your Optimum account and select the Pause option. The cost of the service varies depending on your plan and modem. Resetting the DVR will fix the majority of issues and an unresponsive DVR is one of the issues that a reset can fix. That includes the Stream app on Samsung TV's, LG, Roku, Fire sticks etc. Did you know that #. If a customer wants to add premium channels, like HBO or Cinemax, they can do so at an additional cost, but the basic Optimum Senior Plan comes with plenty of great features and options. Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or It depends on whether the live stream is being hosted on a platform that has the replay capability. 0000009854 00000 n | Jun 8, 2021. I dont understand what happened I was able to pause, fas Ive had this system for about two years now. However, there are a few ways to ensure you dont miss any of your favorite shows or important moments when they happen. We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. Another button -- the "<<" -- should switch the video to "slow reverse". 5. Are you still having issues with the DVR rewind and fast-forward functions? and our To find out exactly what DVR service is available to you and the associated pricing, the best approach is to contact Optimum directly for the most up-to-date and accurate information. The only way I can stop it is if I press the pause or change the channel. Weve done the research and heres what youll need to update, pause, or drop your Optimum service. Select "Xfinity Support" from that list, - An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. But opting out of some of these cookies may affect your browsing experience. Another button on your remote should go "back" 5 minutes, each time that you press that button. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. Optimum DVR offers a variety of features including the ability to record and store up to 200 hours of HD programming, pause and rewind live TV, record two shows at once, access and stream recorded shows from anywhere, and more. Make sure that your account is fully closed and any equipment is shipped back by the end of whatever billing cycle you want to be your last. The cookie is used to store the user consent for the cookies in the category "Performance". To be able to do this, Xfinity would need to store the paused data in the cloud. hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 115 0 obj <>/Filter/FlateDecode/ID[<17496DD28B053A47BCB3598E83DC95FA>]/Index[97 30]/Info 96 0 R/Length 89/Prev 107423/Root 98 0 R/Size 127/Type/XRef/W[1 2 1]>>stream The cookie is used to store the user consent for the cookies in the category "Other. Unplug your cable box from either the wall outlet or the box itself. Why does such a thing exist? There are a few reasons why your cable box may not be getting a signal. Scan this QR code to download the app now. Some packages come with access to DVR service while others do not. ET from Monday to Friday, and its weekend hours are 8:00 a.m. to 6:00 p.m. Says top box function not available same as many of the other comments here. Seems like a flaw in the system as it affects many many customers. Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. Guilty of the latter. Can you direct message us your name and address, please? Hello @user_25a163. Rewinding requires the Cloud DVR option added to your plan, and watching a recording (not live TV). aq|Y:V)3 This can be helpful if you are experiencing issues accessing channels, slow response time when navigating menus, missing saved programming information, or other issues. hWioFKIeF@K+ M$#ow):m~Xr7V1c 2DKItid"J\GawK4WEUg+8b0vu 3l189&^]=dy6cn1 ,6J?>,8o=68 {pEGnfT2m98R43jLM5SbR{UQ;I5K[2Sc~XKf$]m|bFSVOFZ d-=zG4zOt>4NiDc%:)>SATRE3jiNtEtC_~B-b^li\]LMY6 ).1]Wq*}UsAla8Rf55@wf6j^>;X K`Gp9 Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. Reviews First, check that all the cables are connected properly. @XfinityThomasC I am having same issue and reported and still no reply.. If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. To start recording, press the Record button on your remote, then select either Record This or Record Series. Analytical cookies are used to understand how visitors interact with the website. Why is the rewind no longer working on live tv? Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. Once these documents have been signed, Optimum will arrange for a technician to come to your home and install the necessary hardware. bit.ly/3OWdyt3 There is no buffer. Now I cant do none of that. @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. In order to use Optimum DVR, youll need the right equipmentan Optimum DVR receiver, a compatible modem and router, and an HDTV. F1 LIVE: Azerbaijan Grand Prix latest - Live - BBC Sport Canceling Optimum service. Same problem here. However, some platforms may not have this capability and you may not be able to view the replay. We'd hat e to see you go. Watch the lamps on your remote, as you press buttons. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. WebIf you are connecting to a Dish TV, you will have to go into your TVs settings and enter the code that appears on your screen in the Alexa app.