can i cancel my bt landline and keep broadband

If youre a Virgin Media customer, youll need to contact them to cancel your old service as BT wont be able to do this for you. In some cases, it might be possible to cancel your BT service without paying an early cancellation fee. Also, TalkTalk email accounts that are left inactive for six months will be deleted automatically. That can be a godsend when you want to find out what caused the outage and whether you should stay at home or evacuate. On 17th February I managed to speak to 2 ladies, one in faults who confirmed that she could see that my BB was not working and never had been. But the real question is, should you keep your email address when you switch broadband? Can you port a number from a cancelled BT landline? We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Sign up today: and we'll confirm your installation date within 48 hours. However I am willing to lose access to my phonenumber for a short period. If your new home is within the same telephone exchange area, it may also be possible to keep your landline phone number. 11h30. Applies for the duration of your fault only. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service. Im very sorry to hear about what has happened to your business. These are often necessary for the site to function properly and required to achieve the purposes illustrated in our cookie policy, where you can manage your consent options. Switching Between BT & Virgin Media Broadband: How To Guide Since BT totally failed to provide the commitment they had given you in the contract, it should have been an open and shut case to cancel the direct debit claim back all of the money youd paid, by using the governments Money Claim On Line service. 18h07. Can I cancel my BT landline and keep broadband? BT requires a minimum period of 30 days notice for cancellations if youre not switching to another provider. You can only cancel your broadband by calling BT. How to change or cancel a BT phone, TV or broadband package For more information, see our guide on how to cancel a BT Mobile contract. See what the process for keeping your old email address is for each of the main broadband providers. 09-01-2022 However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to 300 if Virgin charges you termination fees. Take the first step in addressing hearing loss concerns by taking the National Heaering Test. The losing provider isnt the instigator of the move, so if the gaining VoIP provider says you will lose broadband by porting the associated phone number , but can reorder broadband ( either with no number or with a different number ) then thats between them and you..there are changes coming to the number port process where the number range holder will keep open the possibility of porting for 30 days after the number is ceased, this should make it easier , you would simply renumber the landline , the old number , which currently would cease and not be portable , would then be available for the next 30 days and the VoIP provider could import the number , you would be liable for the renumber charge . 2. For more information please see our privacy policy. It would be more cost-effective to spend a few minutes switching to a free email address instead. 15h33. Changes to landline telephones | Age UK Broadband and moving house - Everything you need to know So far, we've received 3 comments from readers. (And I accept the consequences of VOIP not working in a power cut etc.). Enter your new Gmail address and click Save. These gadgets typically look like fat power strips and have built-in rechargeable batteries that keep electricity flowing to anything plugged into them. Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? If you have a power outage, the backup battery will keep the phone running for up to 10 hours. Customers can contact BT in several ways: Phone: BT's customer care line can be reached at 0800 800 150. If you stop your landline then your broadband will also be ceased and would be treated as a contract termination, and could involve cancellation charges. You are now leaving AARP.org and going to a website that is not operated by AARP. 19-03-2022 Although it's a legitimate concern when you're considering changing your broadband provider, there are some quick, simple ways to make sure it doesn't become an issue. At present, you can choose from a range of BT Broadband plans without a landline (sometimes also known as broadband only plans). We multiply 35 (45 -10 discount) by six and a half, totalling 227.5 and take VAT off that figure, leaving it at 189.58. If you're already outside the minimum term of your contract with BT, there will be no cancellation fees for ending your BT broadband service. Youll get BTs Call Protect service included with your BT landline which helps to prevent unwanted and nuisance phone calls. 17h07. The funds will go into your account and offset future bills - you won't receive a lump sum of cash. Re: Can you port a number from a cancelled BT landline? Besides that, theres nothing to stop you from using a mobile phone as your home phone simply place your mobile phone where youre used to keeping your home phone. As far as I'm aware, a saving of 5/m can be made by having broadband only with no telephony package, known as SOGEA. the most annoying thing is losing the number Ive had for the past 22 years. They want to put my name on an existing contract but I dont want to be stuck with an exit fee. Moving premises | BT Business The other lady confirmed that she would email me my bill and phone number. 30-01-2022 Start by ordering your new home broadband plan online. Here are some of the top deals available right now: Switching between providers is easy. You can cancel your BT service by calling them on 0800 783 1401. 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The bottom line is that you can make the switch from your copper-wire landline safely. At the end of 2018, fewer than 40 percent ofhouseholds reported having a landline, and an overwhelming majority had a cellphone, too. You can add your own comment here. If you want to have a home phone service, youll need to add one with a BT landline available from 5/month. But if you have to leave immediately, or dont mind covering the costs, you will still be able to switch. You can even buy a GSM home phone to use like a regular landline it will have a slot for your BT Mobile SIM card so you can use the unlimited minutes from it. In the UK, BT now offers their home broadband service without a landline. When BT talk about "Landline" what they are referring to is a landline phone. When switching, you will need to notify Plusnet that you wish to continue using the email address, or it will be deleted along with the rest of your account information. You can stop a call package so you cannot make or receive calls. If the. For more information, please see our privacy policy. When you buy through links on our site, we may earn an affiliate commission. 13h22, if you have broadband then your need your landline for your internet connection however if you no longer make/receive calls on landline then you can cancel a call package and just go pay as you go, on If youre cancelling and not switching, youll need to call BT on 0800 783 1401. We use cookies and similar technologies. Conversely, if your home internet connection goes out, you can use the Telo 4G as a backup internet connection. Any repairs are passed on to Openreach in exactly the same way as BT Retail do but you might get less priority when it comes to fixing a fault. So my number is the one originally issued by BT and for which I am paying them for line rental and phone service. If you stop your landline then your broadband will also be ceased and would be treated as a contract termination, and could involve cancellation charges. It might not be worth leaving because all providers have increased their prices anyway. With a BT Mobile SIM card, the main difference is youll get a mobile phone number (beginning with 07). Can I cancel my home phone and still have internet? Switching broadband provider - Ofcom Her skill set also includes web development, so she understands the importance of good broadband. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. 20-03-2022 12h34 Broadband and moving home - MoneySuperMarket Hi rbz5416, although I am not paying for line rental twice though I have been paying a premium for not having my line rental with my internet provider. This video explains this process in more detail: However, as this rule has only just been enforced and some providers have been slow on the update, we advise everyone to be cautious. Contact your old provider to confirm that you want to cancel on the day your new service starts. This includes 700 minutes for calling UK landline and mobile numbers (any time). You can also redirect your emails from your old broadband address to a different address, and transfer across your email contacts. Unfortunately you will need to just keep chasing Vodafone until you get a resolution . If youre not sure youve changed them all, check your browsers Saved Accounts section. A single basic line from Verizon in New York City, where it is based, can cost $85 a month. 03-11-2021 You can still access yourBTemail address for 60 days after you switch to a new broadband provider. I'm assuming the latter but just for clarity. After that, youll have to subscribe to BT's Premium Mail service to retain access. BT offers the option to have broadband only as well as broadband with a landline. Hi Bob1001, a couple years after my dad was in hospital we tried an emergency alarm service, but he would never use it. 9h45. However, a number of other providers allow you to retain access to your email address for a monthly fee. Here's how. 17h34, You must keep your landline and pay line rental as you need the line for broadband. Being very hard of hearing I find trying to solve this over the phone very difficult, is there a way I can do this online, or perhaps writing a letter? You'll need to do the following: Call your new broadband provider and ask them when they can transfer you over to the new contract. 15h12. Find out more. Post author: Post published: 20th April 2023; Post category: fortman's left hand safety conversion remington; Finally, we take 1% off that figure, making your final Early Termination Charges 74.25. PDF Cancelling your Plusnet services or equipment I no longer use or need my landline. For more information, see our guide on how to cancel a BT Mobile contract. It's good to talk, unless you're a BT customer | David Mitchell Inspector_Clouseau Forumite. Broadband can only be cancelled by phone. 1. Be sure to include your new email address and explain that you will be replying from this address so that they know not to mark it as spam. Switching landline - Ofcom Haggle with BT: Deals for existing customers - MSE - MoneySavingExpert.com on I immediately exercised my right of cancellation within 14 days and BT are saying that the change to wholly broadband is irreversible. Cancelling within your cooling off period. BT should supply packaging to send back the equipment. Any ideas . Announcements, Guides & Community Updates, BT Broadband contract new 24 month contract after cancelling BTTV, Re: OpenReach (EE, BT, Sky) keeps cancelling my broadband order. In addition to the cost savings, the Telo 4G automatically gives first responders your home address in a 911 emergency. We'd love to hear your thoughts and any questions you may have. Can I stop my landline but keep broadband? Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP The Magazine. However, Sky will eventually close down inactive accounts, so if you want to keep using it, you need to use it regularly. How do I keep my email address if I change providers. My understanding is that we would have to pay an early termination fee of 12 months x 56, ie 672 which we can Ill afford. Most of BTs services including BT Broadband, BT Sport and BT TV have an initial contract length of either 12 months, 18 months or 24 months. 19-03-2022 My passion is helping people to get the most out of their mobile phone. How to cancel your Sky Talk | Sky Help | Sky.com on Can I Have Broadband Without Paying Line Rental - Worldanything 11h19. Digital Voice and the landline phone switch-off: what it means - Which? Sorry if this question has been asked before, but I have read so much contradictory information. Someone internally will need to look into this for you, and you have the option of taking it to the Ombudsman if theyre unable to solve it to your satisfaction. The whole thingcosts $100 up front, a $30 discount from the usual $130 thats about the same priceas two months of landline service. On top of that, if youve got BT Sports or Entertainment with your broadband package, youll also have to return your BT TV box. 20h36, There is no online method to cancel you have to actually phone up to cancel, If you try CS 150 OR 0800800150 FROM mobile. Plus you'll pay taxes of $2 to $8 a month depending on your location. You'll always get the same price (or better) than if you went direct. So, in the end, we shouldn't lament the loss of our landlines. We found six myths surrounding the whole process that are absolutely not true! Find out what it means for you and how you can add a landline if required. There are several alternatives to cancelling your BT Broadband service: For more information, see our guide on how to cancel your broadband service. If you are switching, then its 14 days. The cost of the landline connection is included in the broadband cost, so there would not be any saving. Broadband activation; Internet speed; Broadband connection; Landline; Other broadband queries; . You still need a "landline" of some description whether it is copper or fibre in order to receive broadband and as such you pay for that albeit it is included in the price of your broadband rather than being shown as a separate cost. We'd love to hear your thoughts and any questions you may have. The technology we currently use to make calls on landlines, called 'analogue', is being replaced with an internet-based version, called an 'IP network'. Its rechargeable battery should keep an internet router and your Wi-Fi home network running for about an hour and half, plenty of time to find out what's going on and contact relatives. To do so, you can use an uninterruptible power supply. the exact price, how long is left on it, etc before you transfer). 20-03-2022 His work also appears in The New York Times and PC Magazine and on CBS News. 03-05-2022 Id recommend finding out exactly what is on that contract (e.g. Solved: Can I stop my landline but keep broadband? - BT Community She said that she would Credit me for the month of January and arranged an appointment for the 20th of February between 1pm and 5pm. Step 1: Check your BT cancellation fee To start with, check whether a cancellation fee will apply for ending your BT broadband service. Broadband needs some form of physical connection to deliver it. It's also not clear, at least to me, whether the parent is living with you & needs to use the landline to make calls or is living separately & needs to call the number you're referencing? I could switch to a separate VOIP provider, and then have my home number on my mobile phone, however BT dont appear to allow you to take your number anywhere else. BT has been a big name in broadband for a long time and it's rated highly for customer service. How do I keep my email address if I change providers? - Uswitch Sky TV without landline? MoneySavingExpert Forum 1 Rating Reply imjolly Virgin Mediawill give you 90 days to access your email account after you switch providers. Please enable Javascript in your browser and try Like many people I no longer use my landline, however because I have an elderly parent who sometimes uses it, I would like to retain access to my number. There wouldn't be any savings because the cost of the landline connection is included in the broadband price. As announced in September 2021, a new easier and quicker switching process for all broadband and landline services, One Touch Switch, was due to be launched on 3 April 2023. Oh, andyou can save almost $50 a month $560 a year in the process. 03-05-2022 Compare Broadband Deals - April 2023 | usave.co.uk The Nighthawk AX4 4G LTE modem plus Wi-Fi 6 router connects to your standard high-speed internet connection, but when that crashes, it can switch to a built-in cellular connection to keep you online. 14h13. Landlines, on the other hand, work without power or battery-operated phones. You can still access yourTalkTalkemail account for 12 months after you switch, during which you can still send and receive messages but wont be able to use the My Account feature to change passwords and actively manage the account. on Even if you do miss any out you should still be able to log in with your old email address, as long as you still remember the password. 2. Openreach are going to be phasing out the traditional landline as the fibre to the premises rolls out, but there's a way to go til this happens - at least 3yrs. Which makes it too much of a risk to attempt. So I want to transfer it to a cheap or free VOIP service to keep the number only for very occasional use. So obviously which one they use is not something that can be guaranteed in an emergency, and there have unfortunately been too many of those in recent years. 7 days minimum notice to cancel, if you paid for installation 12 month term applies otherwise only 3 months. Theyll set up a broadband service for you at your new address and your existing contract will be moved over. Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared. on 1. If youre still within the contract when you leave BT, youll wind up faced with early termination charges. Javascript must be enabled to use this site. 03-05-2022 Any problems please post back, on Landline telephone technology to be switched off in 2025 20-03-2022 Open Gmail and click on the settings menu, indicated by the cog icon in the top right corner. Contact your provider: so that they can cancel your contract. We were in the same position and BT did not want to knowwe had to pay 667 last month which was a real kick in the teeth! Can I cancel my BT landline and keep broadband? These allow us to deliver and measure the performance of our communications through other channels. I'm a bit loath to cancel BT - I never received confirmation of activation from Voda, so I'm not at all sure I'm connected. Frequently Asked Questions about cancelling BT. 19-03-2022 AARP is a nonprofit, nonpartisan organization that empowers people to choose how they live as they age. 09-01-2022 Find out more. The fastest broadband deal in the UK currently is Virgin Media's Ultimate Volt Bundle. 11h41 on bt landline phone not ringing incoming calls. Thanks for bring this to out attention. Have you considered if it is only your parents who use your landline phone that you buy them a cheap pay as you go mobile phone and program your mobile number in to its fast dial and ask them to use that in future. Finally, to keep your information secure, delete all your old emails, especially ones that might have personal information in them. Hi Vicki John However, free early cancellation is possible under some circumstances. Do I Have To Pay BT For Line Rental? - Mastery Wiki BT Broadband Problems and Exchanges - Broadband and other Internet I guess the landline providers like BT do not want to make it too easy to leave them, the new line rental providers want you to also take their telephone services, and VOIP providers seem more interested in business customers then it to be worth their effort. Depends on what package the OP has, the saving is on the calling plan, the cost of the calling plan is the saving, some existing customers have PAYG free, in which case there's no saving to be made. I wish I could help you more with this, but my recommendation in this would be to make a formal complaint in writing to BT. Landlines will still exist, and you can still have a phone line in your home - but the system that . Learn more about how Ken's Tech Tips is funded , June 8th, 2021 BT charges a fee for each month remaining on your contract at the time of cancellation. Make sure you call up or log in to the online portal to check how long your contract is to start with. Please let me know by e-mail when there is a reply to my message. BT price increases and how to beat them | The Money Edit I have a 24 month contract for Broadband, this started on the 25th January. Re: Can I give up my BT landline, but keep my BT broadband? You can call us: Monday to Friday 8am to 9pm Saturday 8am to 8pm Sunday 9am to 6pm I want to cancel one or more of my services: From a landline: 0800 783 1401 From outside the UK: +44 150 174 7714 I just want to cancel my BT Mobile service: From a landline: 0800 389 8414 A single basic line from Verizon in New York City, where it is based, can cost $85 a month. It depends on whether youre changing to a different broadband provider, whether youre moving to another address or whether youre cancelling for an entirely different reason (e.g. The critical thing to remember is that if you cancel your existing broadband and telephone service without first transferring your telephone number to a VOIP service, you will lose your number forever. How do i cancel BT landline? MoneySavingExpert Forum Do you have to pay for dentist when on Universal Credit? Depending on where you live, the landline service will be provided to you using either a standard analogue phone line or using BTs newer Digital Voice technology. Solved: Cancelling BT broadband - BT Community Further prices increases and a desire for a fibre package for streaming has finally prompting me to change everything. on So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made? If you have a BT Mobile SIM card attached to your BT account, different cancellation fees will apply for BT Mobile. Re: Can you port a number from a cancelled BT landline? All you need to do is use our postcode checker to find out what deals are available in your area and select one. We currently pay 56 per month for our package. Michael. Can I cancel my BT landline and keep broadband? For more information, please see our privacy policy. You can add your own comment here. Please advise. Home > 2023 > April > 20 > Uncategorised > bt landline phone not ringing incoming calls. "Tell them that you want to cancel your service and you want to be connected to the . This has been the default option for customers joining BT since the 4th June 2021. Is it possible to stop my phone but keep the internet? Ask your ISP for details if you're thinking of cancelling. - edited She's had the opportunity to get involved in a broad variety of industries, writing about everything from boilers to local events to technology. If required, you can add a landline by choosing the following option on BT's website . If youre changing to another broadband provider, it will sometimes be possible to switch without contacting BT. If youd like to cancel your BT Broadband service, there are several ways to do this. Here's how to do it all, from finding the speed you need to choosing the right provider for you. I have pointed out that irreversible only applies contractually if the new contract is accepted, whereas I have rejected it under consumer legislation. Bt freeway pro - fuselimo