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on your first card purchase with the new FAMOUSLY YOU REWARDS Credit Card, at the time of account opening.*. Hey, always worth a shot. Need a legal document for the lawsuit? Gift Exchange If you received Crocs as a gift, we'd be happy to exchange it if the product is unworn and doesn't quite work for you. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. We will evaluate your request and determine whether the product will be replaced, returned or the purchase price credited (including shipping . 11STREET : Best Way to K-Shopping. If for any reason you are not satisfied with the product, we are here to help. Well do it all in your stead! courier to collect your return item, unless there is defective problem or product quality problem, otherwise all returns would have an additional HK$50 delivery charge. You'll be asked to provide some information including your reason for deciding to return the item. As I wrote about here, they can also look up your purchase using the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email or registry number.. You can call us at 1-866-952-7627, email us, or to get a gift exchange set up. The funds from the original item being returned will be transferred to an e-Gift Card or an Exchange Voucher when the exchange is initiated. Product remains unworn, unused and unwashed, Due to hygiene concerns, all accessories such as socks, water bottle and shoe care products cannot be returned. We use cookies to help us improve our services to you. Original shipping charges are not refundable and return shipping charges must be paid by the customer. If you believe this is the case, contact Customer Service within 90 days from the reception of the goods. *The price adjustment policy applies to price changes that occur within the 14-day period following your purchase only. Products purchased under any promotional offer or discounted scheme cannot be exchanged. Items must be in a resalable condition, unworn and with tags still attached. boxes for most items; some online-only items are not eligible. If there is a manufacturing defect in the Merchandise, the customer is exempted from the cost of shipping the exchanged item. Our free return process makes it easy. Allocate a few minutes of your time and let the experts do the rest for you. Save my name, email, and website in this browser for the next time I comment. Some form of proof of purchase is necessary to return Crocs products. Prices are guaranteed for 14 days. Return & Exchange may not be accepted in the following circumstances: 1 1) The item has been damaged/made defective by the customer. Unless there is product quality problem, all products are allowed return, but no exchange. Customers will be unable to return a Crocs problem if more time than this has passed since the original purchase. Dick's Sporting Goods. CROCS Classic All Terrain Clog ewgvprobevn0001A7 gvprobevn0001A7ew, CROCS Classic All Terrain Clog , CROCS Classic All Terrain Clog mzwzprobewx000302 wzprobewx000302mz, ACROCS Classic All Terrain Clog B, https www crocs com hk gclid EAIaIQobChMIx zbhtfj AIVEjdgCh3y1gknEAAYASAAEgIoKPD 5FBwE, CROCS Classic All Terrain Clog u0e23 u0e2d u0e07 u0e40 u0e17 u0e49 u0e32 u0e25 u0e33 u0e25 u0e2d u0e07 u0e1c u0e39 u0e49 u0e43. When you bring in your item or components with one original receipt, you will be given an appropriate subject exchange. Everyone can find a Crocs design that appeals to them. Return without a receipt: If you do not have a valid receipt, Academy will attempt to verify the purchase if it was made with a credit or debit card. Shipping & Returns, Famous Footwear 100% secured transaction using SSL encrypted connection. The folks at Office Depot will work with you if you dont have a receipt but there are a bunch of caveats. Please return in 14 days. Shoes: Women's, Men's & Kids Shoes from Top Brands | DSW input[type="text"], input[type="password"], input[type="url"], input[type="tel"], input[type="search"], input[type="number"], input[type="datetime"], input[type="email"]{font-family:proxima_novaregular,Arial,sans-serif; font-weight: 400;font-size:12px;} First, all returns without a receipt require a valid ID card and tech products without a receipt are NOT returnable. No exchanges or returns on items marked as final sale. Returns for any reason or without any condition are limited to the following circumstances: Please make sure that the item for returning is in a condition that it can be sold again and that the original package is intact (Please ensure the shoes box is not damages or smudged). ONLY EXCHANGES ON PURCHASED MERCHANDISE AT. Whether it be that Tiger King t-shirt your Mom gave you, or that 2nd crock pot from the in-laws, there is always something you wish you could return if you just had the dang receipt. Review our information on authorization holds if your order was canceled or didn't ship. And if you're a FAMOUSLY YOU REWARDS member, you get this service for FREE! Although Crocs has a fairly lenient return policy, there are some restrictions. This allows you to return the item without having to rely on the mail. Customers can still get a refund on Crocs products even if they don't have the original box. Free shipping is valid in the contiguous US for members who are signed in during checkout. Change your mind? Bring proof of purchase (receipt, invoice, order confirmation page, order details page, order emails) and the credit card used to make the original purchase. Guests: Enter your order number and email address below. .youlike-tit-box div.tab-box{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} Crocs customers service by phone is available around the clock during the week starting at 9 am on Monday until 5 pm on Friday. You may return your Crocs.com purchases for refund or exchange by mail or at an official Crocs-owned retail store or kiosk. There are exactly 13 holes on each pair of Crocs. Yes, Ross accepts the return without a receipt. Why do surgeons put their hands up after scrubbing? Returns & Exchanges - Journeys Sports Accessories. Place your Crocs into the water for 5 minutes, then use a pair of tongs to take them out. We are working to complete your return or exchange as quickly as possible. Option 1: Log in to track your order Visit Crocs.com and select "Sign In" from the top navigation bar. If the original card is not present and isn't available by scanning the receipt, your refund is processed onto a Walmart shopping card or gift card. Store credit is WAY better than being stuck with a set of wrenches that youll never use. To be eligible for a refund or an exchange, send the return request not later than 45 days after the purchase or delivery. As long as you have your membership number they can look up your buying history and verify the purchase. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Items customized for special events or purposes unless defective or damaged, The style of the product you want to return, The reason why you wish to exchange the item, Processing time after Crocs receives your parcelbetween 10 and 14 business days, in general, The time your bank needs to process the transaction, Letting the seller know why you want to return the product, In case you opt for UPS, the company provides a prepaid label and packing slip, Print the return slip and attach it to the package upon reviewing, Answer our bots questions and include images, if applicable. However, the changes shall not affect the orders for which we have sent an Order Confirmation. If you contact us for return, and request S.F. If the return item does not meet the above return criteria, we will return the item to you and would have an additional HK$50 as return delivery charge. Refunds will be processed to the original method of payment within 10 business days after Famous Footwear has received your return. By providing my information, I am certifying that I am at least 18 years old. You can either go to a store or call Consumer Care. If there is any free gift in the order and you cannot fulfill the original order requirements of receiving free gift after making returns, it must be sent together with the order for the return and refund process. No refund or exchange for the gifts and redemption products. Affix the return shipping label to the outside of the box. We have products that can do that for you as well. 5. Please bring your return item to Crocs Retail Store (the one you selected to pick up the order), and ask the staff for a return request. With NO receipt, Walmart gives customers the option of a cash refund (if the purchase was under $25), or a gift card (if it was over $25), or an even exchange for an identical product. Change your mind? For Home Delivery or S.F. You can spot fake Crocs if they are missing any of authentic Crocs distinctive features, such as a tag with a barcode unique to the shoe model, genuine logos in specific places on the shoes, particular information on the outsoles, and the characteristic light, flexible, foam-like material. Unless the product is flawed or any quality defected, all returns orders will be charged HK$50 as return delivery fee, and the charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. Draw it up with our handy tool. For your protection, we suggest sending your return via insured parcel post or other traceable method, as Famous Footwear is not responsible for returns until they are received in our warehouse. You have to return all the discounted products of the purchase, partial return & refund will not be accepted. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. If the items have been worn or you don't have a receipt, we will gladly make an exchange or offer you store credit for the current retail price. For all returns by mail, $7.95 will be deducted from the refund amount for using our return label. Send an email using the form below or chat with us if we're online. From the Office Depot website, all other items returned without a receipt that are active in our computer system will be refunded in the form of an Office Depot or OfficeMax Merchandise Card in an amount equal to the lowest retail price during the preceding 90 days.. Leave your foam flip-flops in a bucket full of warm water mixed with washing up liquid or washing powder. Macys claims they will take back items without a receipt as long as the product still has the original tags or price stickers on it. With a gift receipt, you can exchange an item or get store credit. Required fields are marked *. Call 1-866-306-3179 or go to the Contact Us page to send an email to the company. Once we receive the returned products and determine that they meet the return criteria, we will credit back the refund to your credit card account within 14 business days. If there is any free gift in the order and you cannot fulfill the original order requirements of receiving free gift(s) after making returns, it must be return together with the order for refund. How do you let go of someone who doesnt want you. Famous Footwear offers $7.95 flat-rate shipping for returns by mail. To begin, enter your order number and last name below. If you have a question about whether you can return a Crocs product without a receipt, you can call Crocs customer service to receive more information on the issue. Crocs - Customer Service - Order Status and Tracking Learn how your comment data is processed. We reserve the right to limit or deny returns or exchanges regardless of receipt.*. At Shopcrocs, our aim is to provide 100% satisfaction to our customers. Step one: all of the custom Vans orders must be returned with the original paperwork they came with. Ross Return Policy - Refund & Exchange No Tag and Receipt If you're a member of the free Shop Your Way program, you'll have 45 days to. If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any time. The Crocs return and refund policy scores 9 out of 10 thanks to the flexibility it offers to consumers who wish to return items. 1 Returns & Exchange Policy - Crocs Jordan The refund amount is subject to the actual payment amount. Crocs Return, Refund, and Exchange Policy - What You Need to Know (2023) All Rights Reserved. In the meantime, you will also receive a "Return Request Confirmation email" for your record. Sorry, exchanges are only available in stores. Any truth to this? Shoes that are sent back for returns must not have been worn or washed. Are Crocs easy to return? If the free gift is not returned, the retail amount of the gift will be deducted from the refund amount. Are you looking to enter a sweepstake or get a passport photo or a tourist visa? We have helped over 300,000 people with their problems. Crocs are also popular because they have been recognized by numerous authorities as offering ergonomic advantages. Copyright Store Return Policies. The process for returning a Crocs item varies slightly depending on whether the item is returned to a physical location by mail. As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes. The staff will contact you soon because we set a deadline to expedite the response. All home delivery or S.F. You will require a valid photo ID when making a no-receipt return. .aw-sidebar-product-name, .aw-onestep-sidebar-block_content { Start typing to see products you are looking for. Join today! As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes. Return, Refund and Exchange Policy | American Eagle If youre not completely satisfied with your purchase, you can return unworn items at any time with a receipt. If an item you buy goes on sale within 14 days of purchase, well honor the new price at your request. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. Jibbitz Super Sale $7 Packs, $2 Singles Shop Sale. I researched a bunch of popular retailers that will happily take back items without proof of purchase. Which is why we created our Home Delivery service. Exchange Policy - Crocs Singapore